Learning & Development and Human Resources Administrator

Learning & Development and Human Resources Administrator

Fixed term contract (August to 31st December 2026)

Based in Chartered Accountants Ireland, Dublin

About Chartered Accountants Ireland 

Chartered Accountants Ireland is Ireland’s leading professional accountancy body, representing over 40,000 members in over 100 countries and educating 8,600 students. Its members provide leadership across both the public and private sector, bringing experience, trusted expertise, and strict standards to all aspects of their work. As the largest professional body on the island of Ireland, Chartered Accountants Ireland engages with several stakeholders including governments, policy makers, regulators, and business groups on key issues affecting the profession and the wider economy. Chartered Accountants Ireland supports members at every stage of their career from education to qualification to continuing professional development.   

Institute Values 

The Institute seeks to ensure an environment based on our new values of Excellence, Forward-Looking, Openness and Accountability. Candidates should be able to demonstrate how these may apply to them in the role for which they are applying and how their previous experience is relevant to them.

Summary of Role  

We are seeking a highly organised and proactive Learning & Development and HR Administrator to support the delivery of learning and development activities across the Institute while also providing general administrative support to the Human Resources team.

Reporting to the Director of Human Resources and Organisational Development, the successful candidate will play a key role in supporting training activities, maintaining accurate learning records, supporting employee development initiatives and ensuring a positive employee experience through efficient administration and communication.

This role is ideally suited to an individual who enjoys working with data, systems and processes, while also building strong working relationships across the organisation.

Key Responsibilities  

Learning & Development Administration

• Act as the first point of contact for employee training and development queries.

• Coordinate and administer all learning and development activities across the organisation.

• Manage the training request process, ensuring requests are tracked and progressed in a timely manner.

• Maintain accurate learning and training records within the Learning Management System (LMS) and other HR systems.

• Support the administration and ongoing maintenance of the organisation's LMS.

• Schedule training events, webinars and development programmes.

• Liaise with employees, managers, HR Business Partners and external training providers regarding training requirements and bookings.

• Raise purchase orders, process invoices and track training expenditure against budget.

• Coordinate attendance, participation records and completion reporting for all learning activities.

• Produce regular reports and analysis on training activity, participation, completion rates and learning metrics.

• Monitor mandatory training completion and issue reminders where required.

• Assist in evaluating training effectiveness through surveys, feedback and reporting.

• Promote learning and development initiatives through internal communications and awareness campaigns.

• Support the onboarding process by coordinating learning activities for new employees.

HR Administration

• Provide general administrative support to the Human Resources team.

• Support recruitment administration, including interview scheduling and candidate communications.

• Assist with employee onboarding and offboarding processes.

• Support HR projects and initiatives as required.

• Assist in the preparation of HR reports, dashboards and management information.

• Maintain HR documentation, policies, procedures and templates.

• Support employee engagement activities and organisational initiatives.

• Ensure all HR records are managed in line with company policies and GDPR requirements.

• Undertake other duties as required by the Head of Human Resources and Organisational Development.

Key Skills

•  Communication and Relationship Building

• Organisation and Administration

• Professionalism

• Strong written and verbal communication skills.

• Ability to build effective relationships with employees, managers, HR colleagues and external providers.

• Strong customer-service approach with a commitment to delivering a positive employee experience.

• Strong organisational and planning skills.

• Good attention to detail and accuracy.

• Ability to manage multiple priorities and meet deadlines.

• Proven ability to work independently and proactively.

• Good Microsoft Excel skills including data management, reporting and analysis.

• Ability to maintain confidentiality and handle sensitive information appropriately.

• Flexible and adaptable approach to work.

• Strong problem-solving skills and continuous improvement mindset.

Education and Experience

Essential

• Minimum 1-2 years' experience in an administrative, HR, learning and development or business support role.

• Experience coordinating activities, managing records and maintaining accurate data.

• Experience working with Excel and producing reports.

• Experience working with multiple stakeholders and managing competing priorities.

Desirable

• Experience working in a professional services or membership organisation environment.

Flexible work arrangements 

The Institute is seeking and encourages applications from experienced candidates who may be looking for flexible work arrangements. If such arrangements are being sought please bring these to the attention of your interviewer.  

The Institute will use the information which you have provided in this form to respond to your request or process your application and will hold and protect it in accordance with the Institute's privacy statement, which explains your rights in relation to your personal data. By submitting this application acknowledge you have read our privacy statement. 

Chartered Accountants Ireland is an equal opportunities employer.